Privacy Policy

Policy Statement

This privacy policy explains how we collect, use, and protect your personal information when you interact with Jane Stratton Biology Tutor. We are committed to safeguarding the privacy and personal data of all clients, students, and website users in line with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).

Jane Stratton Biology Tutor provides one-to-one and group biology tutoring, supporting pupils studying the SQA curriculum at National 5, Higher, Higher Human Biology, and Advanced Higher levels, including project support and proofreading.

Who We Are

Jane Stratton Biology Tutor is the data controller for any personal information you provide to us. You can contact us using the following details;

Data Controller: Jane Stratton

Contact Email: [email protected].

Phone: 07507 789519

Website: https://giftedonline.co.uk/home

What Information We Collect

We may collect and process the following types of personal information:

• Full name

• Email address

• Phone number

• Date of birth

• Educational stage and course

• Information on additional support needs (where provided)

• Booking and payment data (via Calendly and payment processors)

• Newsletter and mailing list sign-up information

We do not knowingly collect data from children without the appropriate consent from a parent or guardian.

We also collect limited technical data through cookies – please see our Cookie Policy for more details.

Child Privacy

We work with children aged 5 and above. Personal data about children is only collected with the verified consent of a parent or guardian. This typically occurs when a parent completes an online onboarding form and signs an electronic contract on behalf of their child.

Children’s data is handled with care, stored securely, and only used for the purpose of delivering tutoring services. We do not share children’s personal data with third parties unless it is necessary for service delivery and authorised by the parent or guardian.

If we become aware that we have collected data from a child without the appropriate consent, we will delete it promptly.

How We Collect Your Data

We collect data when:

• You book a tutoring session (via Calendly)

• You fill out a contact form on our website

• You subscribe to our mailing list or newsletter

• You communicate with us by email or phone

• You are referred by a parent, school, or employer (with your consent)

• A parent or guardian completes an onboarding form and signs an electronic contract for a child aged 17 or below to receive tutoring services

How We Use Your Information

Your data is used for the following purposes:

• To manage tutoring sessions and communicate with you

• To respond to enquiries

• To provide relevant educational support

• To send newsletters or information you’ve opted into

• To meet our legal and financial record-keeping obligations

We process this data on the basis of contract, consent, and legitimate interest.

Use of Cookies

We use cookies and similar technologies to improve your experience on our website, understand how visitors use our content, and support essential website functions.

When you visit our site, a cookie banner will appear allowing you to manage your preferences. You can choose to accept or reject non-essential cookies.

We rely on consent for the use of non-essential cookies (such as those used for analytics or advertising) and on legitimate interests for essential cookies required for site functionality.

Our Legal Grounds for Using Your Data

Under UK data protection law, we must have a lawful basis to process your information. These include:

• Consent – when you sign a contract with us, or click accept on our cookie banner,

• Legitimate interests – responding to your queries or improving our site,

• Legal obligation – if we are required to retain or share information by law.

How Long We Keep Your Information

We only keep personal data for as long as necessary to fulfil the purpose it was collected for and as outlined by the ICO Data retention policy appendix B.

• Student records and communication: Up to 6 years after the last contact

• Mailing list data: Until you unsubscribe or 2 years after inactivity,

• Financial records: As required for tax and legal obligations (up to 7 years)

Who We Share Your Data With

We only share your data where necessary:

• With schools or employers: Only when requested and authorised by you

• With payment processors: For secure transaction handling

• With IT service providers (e.g. Calendly) who help us manage bookings

We do not sell or trade your personal data.

Our Commitment to Data Security

We take the security of your personal information seriously. To prevent unauthorised access, maintain data accuracy, and ensure proper use of your information, we have put in place appropriate physical, electronic, and organisational measures to safeguard the data we collect.

These measures include secure servers, data encryption, access restrictions, and regular reviews of our security practices. We take reasonable and practicable precautions to ensure your data security.

Your Rights

• As a data subject you have the following rights under UK GDPR:

• To be informed of what data we hold and are collecting.

• To access the personal data, we hold about you

• To ask us to correct or update inaccurate data

• To ask us to delete your data in certain circumstances

• To object to or restrict how we use your data

• To withdraw consent at any time (where we rely on consent)

• To lodge a complaint with the UK Information Commissioner’s Office (ICO)

• To exercise any of these rights, contact us using the details further up.

Changes to This Policy

We may update this policy occasionally to reflect changes in regulation or how we work. The latest version will always be available on our website, and we will highlight any significant changes clearly.

Complaints

If you are concerned about how your data is handled, please contact us directly. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO):

ICO Contact Information:

Website: https://www.ico.org.uk

Phone: 0303 123 1113

Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

For further information or to exercise your rights, please contact Jane Stratton at [email protected]